Privacy Policy Statement

Your privacy is important to us at pyralixento. This policy explains how we collect, use, and protect your personal information in line with Australian regulations. We remain committed to transparency and safeguarding your data.

Information We May Collect

We collect data to operate efficiently and provide quality services. Below, we outline the types of information we may collect from users.

• Personal identification details such as your name, email address, or contact information when you submit forms or interact with our services.
• Technical information like IP address, browser type, device identifiers, and pages visited to ensure secure and efficient browsing.
• Marketing preferences and communication history that help us tailor our services and keep you informed about relevant updates.
• Usage data, analytics, and cookies to improve user experience, website performance, and measure engagement with our content.

How We Use Your Information

We use the information collected for various legitimate purposes detailed below. Our focus is on delivering a safe and personalised experience.

• To respond to enquiries and provide customer support based on details you submit via forms or email.
• To enhance website functionality, maintain security protocols, and prevent unauthorised access to users’ information.
• To send updates, newsletters, or marketing content if you have provided consent or opted in to receive such communication.
• To analyse usage data, measure the effectiveness of our content, and guide improvements across our digital services.

Legal Basis for Processing

Under Australian privacy law, we rely on certain lawful bases for processing your information as detailed below.

Generally, information is processed when necessary for contractual purposes, legitimate business interests, complying with legal obligations, or when you’ve provided explicit consent.

Sharing Information

We take your data privacy seriously and only share information as necessary to deliver services or comply with legal requirements.

• Information may be shared with trusted service providers who assist in website hosting, analytics, or communications, always under strict confidentiality agreements.
• Sharing may occur with regulatory bodies or law enforcement agencies to comply with Australian laws and valid legal requests.
• Aggregated or de-identified data may be disclosed for research or reporting purposes, ensuring individual users cannot be identified.

Data Security

We apply industry-standard security measures to protect your information from loss, misuse, and unauthorised access. Personal data is stored securely, and only authorised personnel have access. Despite all precautions, no system is entirely immune to risk, so please notify us if you suspect any breach. We strive to respond swiftly to such reports.

Your Rights

You are entitled to specific rights regarding your personal data, as set out by Australian privacy rules.

• Request access to personal information we hold about you and obtain a copy of that information.
• Seek correction or updating of your personal details if information is incomplete or inaccurate.
• Withdraw consent for processing where consent was previously provided, subject to any legal or contractual requirements.
• Lodge a privacy complaint with the relevant authorities if you believe your rights have been violated under Australian law.

Cookies Notice

We use cookies to enhance website functionality and analyse user traffic. Cookies are small files placed on your device for technical, functional, marketing, or analytics purposes. You have control over your cookie preferences through your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions about our privacy policy or wish to exercise your rights, we encourage you to get in touch. Our team is ready to assist with any privacy-related concerns.

Policy Changes and Updates

We review and update our privacy practices regularly. Changes will be posted on this page with a revised date to keep you informed.